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Civil & Commercial and Workplace Mediator

Laricelle Fouchee headshot

Resolving

The mediation process can help parties to find a solution to conflict. It involves identifying the issues at hand and determining a way to address or fix them. For example, resolving a dispute between two parties means finding a mutually acceptable solution.

Reframing

Changing the language or context of a discussion can reduce tension and promote understanding. In a negotiation, reframing a demand as a request can make the interaction more collaborative.

transparent photo of an office table and chairs

Restoring

Take steps to mend relationships with clients, partners, or employees that have been strained or broken. Engage in consistent, transparent, and honest communication to rebuild trust with stakeholders.

Conflict Resolution:

Laricelle will work with all parties to find a way of resolving a dispute or disagreement between them in a constructive manner. The mediation process involves identifying the underlying issues, addressing the needs and concerns of all involved, and finding a mutually acceptable solution. Effective conflict resolution aims to improve relationships, foster understanding, and create outcomes that are beneficial for all parties.

Here are the key components and methods of conflict resolution that Laricelle Fouchee will use:

  1. Understanding the Conflict: Recognizing the nature, causes, and dynamics of the conflict. This involves identifying the underlying issues, interests, and emotions of the parties involved.

  2. Communication: Encouraging open, honest, and respectful dialogue. Active listening and empathy are crucial to understanding each party's perspective.

  3. Collaboration: Working together to find a solution that satisfies everyone’s needs. This often requires creativity and compromise.

  4. Negotiation: Engaging in a structured dialogue to reach an agreement. This can involve trade-offs and finding common ground.

  5. Mediation: Involving a neutral third party to facilitate discussions and help parties reach a resolution. Mediators do not impose solutions but assist in the process.

  6. Problem-Solving: Identifying and implementing practical steps to resolve the conflict. This includes generating options and evaluating their feasibility and acceptability.

Areas of Expertise:

Employment

Employment mediation provides a valuable tool for resolving workplace conflicts in a way that is respectful, efficient, and conducive to maintaining a positive work environment.

Commercial

Commercial mediation offers a confidential, efficient, and cost-effective way to resolve these disputes, helping businesses to maintain relationships and avoid the expense and uncertainty of litigation.

Civil

Civil mediation can be used for a wide range of disputes, including  community conflicts, employment disputes and landlord-tenant issues

Small Claims Mediation Services

From 22 May 2024 When a small claims case is filed, the court will send the parties to use mediation services, in the first instance as an alternative to litigation, offering a more amicable, efficient, and cost-effective way to resolve small claims disputes

CMC Fixed Fee Scheme

An initiative designed to make mediation more accessible and affordable for individuals and businesses involved in lower-value disputes. The scheme provides a clear and predictable cost structure for mediation services, helping parties to resolve their conflicts without the high costs typically associated with litigation


Method and approach

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Collaborative

Also known as the win-win approach, this method focuses on finding solutions that satisfy the needs and interests of all parties.

Compromise

Each party gives up something to reach a mutually acceptable solution. This is often used when time is limited, and the issues are of moderate importance.

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Solutions

Effective conflict resolution leads to improved relationships, enhanced collaboration, and a more positive work or social environment. It requires skills in communication, empathy, negotiation, and problem-solving.

It’s all about a dialogue

Take the right steps to resolve your conflict

Identify the Issue: Clearly define the problem and the parties involved

Understand Interests: Explore the underlying needs, desires, and concerns of each party

 

Generate Options: Brainstorm possible solutions that could address the interests of all parties

Evaluate and Choose Solutions: Assess the feasibility and acceptability of the proposed solutions and select the best option

Implement the Solution: Develop a plan of action and ensure that all parties are committed to following through

Follow Up: Monitor the implementation and make adjustments if necessary to ensure the conflict is resolved satisfactorily

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