top of page

Small Claims Mediation

What is Small Claims Mediation? 

Small Claims Mediation is a voluntary, confidential process designed to resolve lower‑value, non‑criminal disputes quickly and cost‑effectively. Typical matters include consumer purchases, landlord–tenant issues, tradesperson disputes, or minor property claims. The mediator remains neutral, facilitating communication, exploring options, and helping parties reach a workable agreement. Most sessions take place remotely and conclude within hours, with agreements recorded in writing.

​

Issues We Help Resolve

  • Consumer purchases – faulty items, non‑delivery, misdescribed goods, refunds/credits

  • Tradespeople and home services – quality of work, incomplete jobs, pricing disputes

  • Landlord/tenant (lower value) – deposit deductions, minor repairs, rent arrears payment plans

  • Vehicle issues – used car faults, repairs, service disputes, warranties

  • Invoices and debts – small unpaid invoices, instalment plans, disputed charges

  • Events and travel – cancellations, partial performance, venue/service quality

  • Digital services – subscriptions, cancellations, access or performance issues

How it Works

  1. Initial Call: brief, confidential conversation to understand the issue, documents, and desired outcome

  2. Scheduling: most sessions run online or by phone, typically completed in a few hours

  3. Introduction – short joint meeting to set the agenda and ground rules

  4. Private Discussions: safe, confidential meetings to explore options and exchange proposals

  5. Conclusion: if agreement is reached, terms are documented clearly; if not, you leave with narrowed issues and realistic expectations for next steps

The Benefits

The benefits

  • Quick and cost‑effective: faster and cheaper than court

  • Confidential: without prejudice discussions protect reputations

  • Flexible outcomes: payment plans, timelines, or tailored solutions

  • Reduced stress: less paperwork and formality

  • You stay in control: no imposed decision

Why Clients Work With Us

Clients value Laricelle Fouchee’s approachable style, clear explanations, and steady guidance. Whether it’s a consumer purchase, tradesperson dispute, deposit issue, or invoice disagreement, we focus on clarity, practicality, and resolution that can be implemented.

The Fouchee Mediation Approach: Your Partner in Resolution

We keep the process simple and supportive: understand the problem, identify what matters most, reality‑test options, and move towards a workable agreement at your pace.

​

Ready to resolve your dispute without the hassle? Schedule a free, no‑obligation chat and we’ll get your small claims mediation arranged.

​

bottom of page