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Privacy Notice

Protecting and Using Your Data

Last Updated: 8 September 2025


Fouchee Mediation ("we", "us", "our") is committed to protecting and respecting your privacy. This notice explains how we collect, use, store, and share your personal data when you visit our website, https://www.fouchee-mediation.com, or use our services. It also provides information about your rights and how the law protects you. Please read this notice carefully to understand our views and practices regarding your personal data.


1. Who We Are
Fouchee Mediation provides civil, commercial, and workplace mediation services. For the purpose of the General Data Protection Regulation (GDPR), we are the data controller.


If you have any questions about this privacy notice, including any requests to exercise your legal rights, please contact us using the details below:

 

2. What Information We Collect
We may collect, use, and store different kinds of personal data about you, which we have grouped together as follows:

  • Identity Data: Includes first name and last name.

  • Contact Data: Includes email address, telephone numbers, and professional details.

  • Technical Data: Includes internet protocol (IP) address, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this website.

  • Usage Data: Includes information about how you use our website and services.

  • Marketing and Communications Data: Includes your preferences in receiving marketing from us and your communication preferences.

 

3. How Your Information Is Collected
We use different methods to collect data from and about you, including:

  • Direct Interactions: You may give us your Identity and Contact Data by filling in forms on our website or by corresponding with us by post, phone, email, or otherwise. This includes data you provide when you request a consultation, enquire about our services, or subscribe to our publications.

  • Automated Technologies: As you interact with our website, we will automatically collect Technical Data about your equipment, browsing actions, and patterns. We collect this personal data by using cookies and other similar technologies. Please see our section on cookies below for further details.

 

4. How We Use Your Information
We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:

  • To respond to your enquiries and provide you with information about our mediation services.

  • To perform a contract we are about to enter into or have entered into with you.

  • To manage our relationship with you, which will include notifying you about changes to our terms or privacy policy.

  • To administer and protect our business and this website (including troubleshooting, data analysis, and system maintenance).

  • Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests.

 

We will not share your information for marketing purposes with third-party companies.

 

5. How We Share Your Information
We do not sell, trade, or otherwise transfer your personal data to outside parties. This does not include trusted third parties who assist us in operating our website or conducting our business, so long as those parties agree to keep this information confidential and comply with data protection laws.


We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect our or others' rights, property, or safety.


6. Data Security Measures
We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorised way, altered, or disclosed. We limit access to your personal data to those employees and other third parties who have a business need to know. They will only process your personal data on our instructions, and they are subject to a duty of confidentiality.


7. User Rights and Choices
Under data protection law, you have rights including:

  • Your right of access: You have the right to ask us for copies of your personal information.

  • Your right to rectification: You have the right to ask us to rectify personal information you think is inaccurate.

  • Your right to erasure: You have the right to ask us to erase your personal information in certain circumstances.

  • Your right to restriction of processing: You have the right to ask us to restrict the processing of your personal information in certain circumstances.

  • Your right to object to processing: You have the right to object to the processing of your personal information in certain circumstances.

  • Your right to data portability: You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.

 

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.


8. About Cookies
Our website uses cookies to distinguish you from other users. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site.


A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your computer if you agree.
We use the following cookies:

  • Strictly Necessary Cookies: These are required for the operation of our website.

  • Analytical/Performance Cookies: They allow us to recognise and count the number of visitors and to see how visitors move around our website when they are using it. This helps us improve the way our website works.

  • Functionality Cookies: These are used to recognise you when you return to our website, enabling us to personalise our content for you.

 

You can block cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block all cookies (including essential cookies), you may not be able to access all or parts of our site.

 

9. Third-Party Links
This website may include links to third-party websites, plug-ins, and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements.


10. Children's Privacy
Our services are not intended for children, and we do not knowingly collect data relating to children.


11. Changes to This Privacy Notice
We keep our privacy notice under regular review. Any changes we make will be posted on this page. We encourage you to check this page from time to time to ensure you are happy with any changes.


12. Contact Information
If you have any questions or concerns about this privacy notice or our data protection practices, please contact us at:
Email: info@fouchee-mediation.com
Telephone: 44 (0)7877 159821

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